Privacy Policy – Bright Star Remodeling and Redesign

Business Identity
Bright Star Remodeling and Redesign
7004 Wellington Rd, Manassas, VA 20109
Phone: 703-530-7630
Email: sal.m@brightstarcom.com

1. Services Covered

We provide home remodeling and redesign services.

2. Exclusions

We do not handle hazardous material removal.
We do not provide structural engineering unless otherwise specified in writing.

3. Payments & Billing

Deposit Requirements: Deposit terms are discussed and agreed upon with each client based on the project scope.
Payment Methods: We accept a variety of payment options. Please contact us to confirm the most convenient method for your project.
Refunds & Cancellations: Refunds and cancellations are considered on a case-by-case basis. Please contact us directly, and we will work with you to determine the best solution.

4. Scheduling & Cancellations

Clients may cancel or reschedule without penalty.
No cancellation or late fees apply.

5. Liability & Warranties

We do not currently offer workmanship guarantees.
We are not responsible for pre-existing property damage, material defects, or delays caused by suppliers. For details, please contact our representatives.

6. Dispute Resolution

Disputes shall be governed by the laws of the State of Virginia.
Method of resolution (small claims, arbitration, mediation) will be determined at the company’s discretion unless otherwise required by law.

7. SMS Messaging & Email Program Terms

Program Description

By opting in to our SMS or Email services, users can expect to receive promotional messages, important updates, and notifications related to investment opportunities, property listings, and service-related updates.

How to Cancel

You can cancel the SMS or Email service at any time. Simply text “STOP” to the shortcode.

Upon sending “STOP,” we will confirm your unsubscribe status via SMS and Email.
Following this confirmation, you will no longer receive SMS or Email messages from us.
To rejoin, sign up again, and we will resume sending messages to you.

Need Help?

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or contact us at 703-530-7630 or sal.m@brightstarcom.com.

Carrier Liability

Mobile carriers are not responsible for messages that are delayed or fail to be delivered.

Message & Data Rates

Message and data rates may apply. Message frequency may vary. If you have questions regarding your text messaging or data plan, please reach out to your mobile service provider.

Privacy Inquiries

For any questions or concerns regarding your data, please contact us directly at sal.m@brightstarcom.com.

8. Website Usage

Website content (including text, graphics, and images) is the property of Bright Star Remodeling and Redesign, except for certain AI-generated photos and GIFs.

Users may not engage in unauthorized use such as spam, scraping, or exploiting website data.

9. Privacy Questions

If you have questions regarding this policy or your data, please contact us at:

Phone: 703-530-7630

Email: sal.m@brightstarcom.com

Website: brightstardesignandremodeling.com